AMX RMS CODECRAFTER Technické informace stáhnout pdf (Strana 298)

Scheduling System Plug-ins

280

RMS Administrator’s Guide

Scheduling Systems: Microsoft Outlook Plug-in

Overview

The RMS application installation includes the Outlook MAPI Appointment

Interface for appointment synchronization with Microsoft Outlook calendars.

The Outlook MAPI Appointment Interface provides access to local mail

profiles and multiple calendar folders within a single mailbox. This wide variety

of connection options provides a robust and flexible solution for attaching RMS

application rooms to Outlook calendars.

If you are using the Scheduling/Appointment Management features of the RMS

application and you are using the RMS application with Outlook, some

additional configuration is needed. Each room in the RMS application that

requires access to an Outlook calendar needs to have access to that calendar

through a local profile for Outlook. You need to configure your Outlook mail

profile to have a calendar folder for each room in the RMS application. Normally,

this is accomplished by creating a single mail profile for each room. The RMS

application allows a room to read schedule information from the default calendar

folder or a particular calendar folder. This allows you to use a single mail profile

with multiple calendar folders for multiple rooms in the RMS application.

To read schedule information from a mail profile, the Outlook MAPI

Appointment Interface connects to the mail profile, logs into the profile, and

accesses the calendar folder. In order to do this, the user context of the RMS

Scheduling Manager Service must have access to the local mail profile(s).

Normally, Windows services are run as the System account. In this configuration,

the RMS Scheduling Manager Service needs to be configured to use an account

that has access to every mail profile which the RMS application accesses. The

Configuration Wizard allows you to set the user for the RMS Scheduling

Manager Service, but you must configure the mail profiles on the RMS

application server for this user account. (See Appendix D: Configuring A Local

Mail Profile section on page 341 for more details on how to configure local

profiles.)

Compatibility Requirements

 The Outlook MAPI Appointment Interface can interface with

Microsoft Outlook® 2000, 2003, and 2007.

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AMX RMS CODECRAFTER Technické informace Strana 298